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Privacy Policy

This Privacy Policy explains how personal data is collected, used, and protected when you interact with our website.
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1. Data Controller
The organisation responsible for handling personal data collected through this website is:


Coaching & Therapy with Karen Richardson, Worth Corner Business Centre, Crawley, West Sussex, RH10 7SL


2. Website Platform


This website is built and hosted using Wix, which provides the technical infrastructure and essential hosting services.


3. Personal Data Collected

  • The only personal data collected through this website is email addresses.

  • Email addresses may be collected in two ways:

  • Wix website forms

  • MailerLite newsletter signup forms

  • No other personal data is collected through the website.

  • 4. How Personal Data Is Used

  • Email addresses are used solely for the following purposes:

  • responding to enquiries

  • sending newsletters

  • Email addresses are not sold, shared, or disclosed to third parties for marketing purposes.
     

5. Third‑Party Services

  • We use MailerLite to store and manage newsletter subscriber data. MailerLite processes email addresses securely on our behalf.

  • If Google Analytics or Google Search Console are connected now or in the future, these tools may collect anonymised website usage data, such as page visits, traffic patterns, and general performance metrics.

  • No personally identifiable information is collected through these analytics tools.
     

6. Your Data Rights

  • Users have the right to:

  • access their personal data

  • request corrections

  • request deletion of their data

  • We will respond to all valid requests in accordance with applicable data protection laws.
     

7. Data Retention

  • Email addresses are retained only for as long as they are needed:

  • newsletter subscribers — kept until the user unsubscribes

  • enquiry emails — kept only as long as necessary to respond and maintain basic records

  • Retention periods are reviewed regularly to ensure data is not kept longer than required.
     

8. Contact for Data Protection Queries


For any questions or requests relating to personal data, you can contact:

Coaching & Therapy with Karen Richardson, Worth Corner Business Centre, Crawley, West Sussex, RH10 7SL Email: karen@ctkr.co.uk

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